Apigateway Grid

Privacy Policy

Data controller

Apigateway Grid, Level 11, 29 Silom Road, Bangkok 10500, Thailand, is the controller for personal data collected through this website and related consultations. Contact: [email protected] or +66 2 555 7630.

Data we collect

  • Contact details you submit (name, email, phone if provided)
  • Message content and consultation preferences
  • Technical logs such as IP address, browser type, and pages visited
  • Cookie identifiers as described in our Cookies Policy

We do not ask for passwords to trading accounts, full position files via the public form, or national identity numbers through this website.

Purposes

We use personal data to respond to enquiries, prepare consultations, improve site performance, meet legal obligations, and — where permitted — send follow-up information you requested.

Depending on context, we rely on your consent, steps prior to a contract, performance of a contract, legitimate interests in operating a professional practice, or legal obligation.

Retention

Enquiry records are typically kept for up to twenty-four months. Engagement files are retained for the period required by Thai law and professional record-keeping, then securely deleted or anonymised. Analytics data is retained according to the cookie durations listed on the cookies page.

Sharing

We use service providers for hosting, email, and analytics where enabled. They process data under instructions and appropriate safeguards. We do not sell personal data.

International transfers

If data is processed outside Thailand, we take steps to ensure appropriate protections consistent with applicable law, such as contractual clauses with processors.

Your rights

Subject to Thai law, you may request access, correction, deletion, restriction, or objection to certain processing, and you may withdraw consent where processing is consent-based. Contact [email protected]. You may also lodge a complaint with the relevant Thai data protection authority.

Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is perfectly secure.

Updates

We may revise this policy. The updated version will appear on this page with a revised understanding that continued use reflects awareness of the change.